Our Hotel

Grand Hyatt Melbourne is located in the heart of Melbourne’s CBD on prestigious Collins Street, Melbourne’s epicentre of high fashion and fine dining and is renowned for its luxury and consistent service excellence. Grand Hyatt Melbourne offers a wide range of facilities and services to meet all our guests needs. These include fitness, shopping and dining. The hotel also offers valet service, currency exchange, dry cleaning/laundry services and for all your business needs, we offer a range of business service facilities including printing, fax services, data processing and Wi-Fi connectivity.


Hotel Features

  • 548 Rooms
  • One Premier Suite
  • Three Diplomatic Suites
  • Two Ambassador Suites
  • Hyatt Hotels Grand Club® Rooms & Lounge
  • Collins Kitchen restaurant – Market Style Lunch, A la carte Dinners, Afternoon Tea, Sunday Brunch
  • ru-co bar
  • Sanctuary Spa – treatments & massages
  • City Club Health & Fitness Centre
  • Luxury retail precinct – Emporio Armani, Paspaley Pearls, Bulgari
  • 14 Meeting Rooms, 2 Ballrooms
  • the residence – premium event space
More Hotel Features >>


Grand Hyatt Melbourne offers specially designed guest rooms on three dedicated floors, for physically challenged guests.


Sight impaired guests will have the safety of our audio smoke detectors; which are in all guest rooms and throughout our public spaces.


The hotel also provides selected king rooms with wheelchair access. These rooms have an entry door width of 87cm, wheelchair accessible peepholes and climate control; roll-in showers, towel racks and specially designed vanities.


When confirming a physically challenged room please ensure you provide all information at the time of booking.


Please contact our friendly reservations team on 13 1234 or email pacific.reservations@hyatt.com to make a disabled booking.
More Accessibility >>

Business Services

Grand Hyatt Melbourne is pleased to offer guests a range of business services including photocopying, fax service, printing, equipment hire, data processing facilities and Wi-Fi connection.

Access to our business services can be arranged through our Front Desk team, and is a 24 hour service.

Business Service facilities additional charges:

Phone Call Charges
Local Calls$1.25 AUD (flat rate)
Mobile Calls$3.00 AUD per minute
Interstate Calls$3.00 AUD per minute
International Calls$8.00 AUD per minute

Fax usage
Local $5.00 AUD first page, $2.00 AUD there after
Interstate$7.00 AUD first page, $3.00 AUD there after
International$10.00 AUD first page, $5.00 AUD there after

Photo coping / Printing
A4 Black and White40 cent AUD per page
A4 Double-sided60 cents AUD per page
A4 Colour printing$1.00 AUD per page
A3 Colour printing$1.00 AUD per page

Wireless Internet access is available through Intertouch in all our public areas.
More Business Services >>

Internet Access

Stay connected during your stay with Grand Hyatt Melbourne in the comfort of your own room with the WI-FI internet access in all guest rooms.

Internet Access through Business Service Facilities:
30 minutes $15.00 AUD
2 hours  $25.00 AUD
24 hours$50.00 AUD

Internet Access in-room:
per minute55 cents AUD
3 minutes$1.65 AUD
24 hours$29.00 AUD

Connection to wireless service is available in our Grand Club Lounge at no additional charge to Grand Club guests.

More Internet Access >>

Map & Directions

  • Melbourne International Airport (Tullamarine Airport) - 20 kilometres, 30 minutes by car
  • Avalon Domestic Airport – 55 kilometres, 1 hour by car
  • Flinders Street Station (main railway station) – 2 km
  • Spencer Street Station – 5 km


Dining, Shopping & Entertainment
  • Collins Street – the hotel is located on Collins St.
  • CBD – the hotel is located in the central business district
  • Little Collins Street – 500 metres
  • Federation Square – 500 metres
  • Southgate – 1 km
  • Docklands – 3 km
  • Chinatown – 2 km
  • IMAX Theatre – 5 km


Arts & Sightseeing
  • The Arts Centre – 1 km
  • Princess Theatre – 500 metres
  • Regent Theatre – 500 metres
  • Her Majesty’s Theatre – 1 km
  • Melbourne Museum – 5 km
  • National Gallery of Victoria – 1 km
  • Melbourne Town Hall – 1 km


Nature & Sports
  • Royal Botanic Gardens – 3 km
  • Fitzroy Gardens – 1 km
  • Melbourne Zoo – 5 km
  • Melbourne Aquarium – 1 km
  • Yarra River – 1 km
  • Treasury Gardens – 1 km
  • Royal Park – 5 km
  • Yarra Bend Golf Course – 3 km
  • Wellington Park – 2 km
  • Healesville Wildlife Sanctuary – 70 km
  • St. Kilda Beach – 6 km


Please click here for more information about Melbourne airport transfers & transportation services.
More Map & Directions >>

Onsite Services

  • Assistant Manager on duty (24 hours)
  • Room Service (24 hours)
  • Baby-sitting services
  • Car park (24 hours) valet parking available
  • Florist
  • Express check-out
  • Ability to cater for Kosher events
  • Hyatt World Wide Reservations Centre
  • Seven-day laundry and dry-cleaning service
  • Concierge services for all travel, entertainment and information needs
  • Major credit cards accepted
  • In-room safes
  • Photographic services
  • Lobby shops

Concierge desk

Grand Hyatt Melbourne is delighted to be able to offer guests a dedicated 24 hour concierge, which is located in the upper lobby of the hotel. Our friendly concierge team is there to assist and recommend things to do whilst in Melbourne.


Concierge are more than pleased to assist with any theatre bookings or dining requirements.


To speak to one of our friendly team members please contact 61 3 9653 4510 or email ghmelbourne.concierge@hyatt.com


More Onsite Services >>


The undercover multi level car park, owned and operated by Wilson's car parking, is conveniently located underneath the hotel and offers 24 hour parking. Access to the car park is gained via our Russell Street drive-way &/or the carpark entrance off Flinders Lane.  The car park has height restrictions of 2.0 metres.


Grand Hyatt Melbourne offers guests the option of valet parking for AUD $50 per night, per car, alternatively please click here to view the Wilson's Parking website for full details on fees and charges.


Our concierge and bell desk team are pleased to assist if you have any questions.


More Parking >>

Hotel Shops

Antaeus Flowers

Create the perfect atmosphere with the creativity and quality of our onsite florist, Antaeus Flowers.  Antaeus Flowers provide a first class botanical product for all occasions and have been operating for over 20 years. 



Since the late 1800s, BVLGARI has been synonymous with the finest Italian style and renowned for innovation and unsurpassed quality. Exceptional jewels, fine watches and an exquisite range of leather goods, silver gifts and perfumes are now coveted by a sophisticated clientele in over 150 countries around the world. Every BVLGARI creation is imbued with a spirit of excellence, hence the attention to detail and the search for absolute quality.



With a 75 year pioneering heritage, Paspaley is internationally recognised as the producer of the world’s finest quality and most beautiful pearls. Renowned for their incomparable natural colour and lustre, all Paspaley South Sea pearls are conceived and grown in beautifully pristine, unspoilt and remote Australian northern waters.

Emporio Armani

Much more than a fashion boutique, the store design embodies Giorgio Armani's vision of the modern, casual lifestyle that Emporio Armani represents. The store offers the complete Emporio Armani lifestyle
collection for men and women including formal and casual wear, sportswear, leather accessories, watches, eyewear, and jewellery collections.



More Hotel Shops >>


Tullamarine Domestic/International Airport is conveniently accessible via limousine, taxi or via the Skybus Shuttle service. Approximately
  • Melbourne International Airport (Tullamarine Airport) - 20 kilometres, 30 minutes by car
  • Avalon Domestic Airport – 55 kilometres, 1 hour by car
  • Flinders Street Station (main railway station) – 2 km
  • Spencer Street Station – 5 km

Hotel Airport Transfers
Grand Hyatt Melbourne is pleased to offer our guests a personalised transfer service to and from the airport.

Pricing for transfers vary as follows:

Tullamarine Airport
Sedan (4 pp) - $100.00
BMW - 7 series (4 pp) - $150.00
Stretch limo (6 pp) - Pricing on request
Tarago (7 pp)/Voyager (6 pp) - $180.00

Avalon Airport
Sedan (4 pp) - $200.00
BMW - 7 series (4 pp) - $300.00
Stretch limo (6 pp) - Pricing on request
Tarago (7 pp)/Voyager (6 pp) - $360.00

Hourly rates
Within Melbourne
Sedan (4 pp) - $100.00/Hr
BMW - 7 series (4 pp) - $150.00/Hr
Stretch limo (6 pp) - Pricing on request
Tarago (7 pp)/Voyager (6 pp) - $180.00/Hr

Outside greater Melbourne
Sedan (4 pp) -  $220.00/Hr
BMW - 7 series (4 pp) - $ 330.00/Hr
Stretch limo (6 pp) - Pricing on request
Tarago (7 pp)/Voyager (6 pp) - $400.00/Hr

Baby Seats, Capsules & Boosters - $30.00 each

Skybus Super Shuttle
Skybus is an airport transfer coach that operates 7 days a week, including public holidays. On average it takes 25 minutes between airport and the Southern Cross Terminal.

Skybus departs every 10-15 minutes between 6:00AM and 9:30PM and half hourly or hourly at other times.

Arriving at Melbourne Airport:
You do not need to book the Skybus Hotel Shuttle to get to your hotel.

From Melbourne Airport, take the Skybus Super Shuttle to the Melbourne city terminal at Southern Cross Station (in Spencer Street).

Then, transfer onto a Skybus Hotel Shuttle mini-bus, which delivers you to the Grand Hyatt Melbourne. No booking is required and the mini-buses are available during operating hours.

Skybus Super Shuttle operates from two locations at Melbourne Airport, right outside arrivals at:
  • Terminal T1, serving Qantas Domestic, QantasLink and Jetstar Domestic.
  • Terminal T3, serving Virgin Domestic, Rex, and all International flights.
Per Person $16.00 AUD each way

There are a number of taxi companies that operate in and around Melbourne. Trips to and from the airport take approximately 30-35 minutes and cost between $50.00-$60.00 AUD each way.
More Transportation >>
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Grand Hyatt Melbourne

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Check-in Time: 02:00 PM
Check-out Time: 11:00 AM

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Book Now or call +61 3 9657 1234

123 Collins Street, Melbourne, Victoria, Australia, 3000